ＤＣＭ’s Story of Value Creation

Based on our “Do Create Mystyle Giving Shape to Your Dreams for Life” management philosophy, we want to create new products and services for our customers, flexibly respond to change, unite with the community, and achieve the form of an indispensable company that serves society.

At DCM, we have used the strength of our management resources to steadily build our business foundation as a home improvement retailer, including our highly motivated approximately 20,000 human resources, our database which is rooted in communities and in know-how to meet DIY needs, our ability to develop products unique to DCM that give consideration to people and the environment and that can be found nowhere else, our nationwide network of over 840 stores that function as information hubs and allow us to cooperate with communities, our supply chain which can put information to good use and which can stably supply products, and our financial foundation, which has the financial muscle necessary for mergers, acquisitions and investments and varied procurement methods.
Taking a look at the times ahead, we imagine that DIY is going to permeate life and living and there are growing expectations towards home improvement retailers as regional social regional social infrastructure. However, changes coming to the structure of society through the decreasing birthrate, aging population and the depopulation of regions, as well as changes to customer needs, globalization of business and homogenization of the home improvement retail business have led us to forecast risk in the form of an embrittlement of what were once presuppositions of growth.

In light of DCM’s expected role in 2030, we have set the following three missions for ourselves:

1. Achievement of fulfilling, comfortable lives
2. Offering help in the creation of comfortable homes
3. Offering spaces and opportunities for purchasing and consultations through digital transformation

and the following five foundational reinforcements:

1. Expansion of product reforms and development structure
2. Existing store reforms
3. Streamline and optimize logistics
4. Cost reforms
5. Enrich education and workplace environment

We are aiming at transforming into an integrated business that comprehensively makes people’s lives more comfortable and at moving from a company that sells products to a company that comprehensively provides fulfilling lifestyles.

At the same time, we have grouped our materialities into the following eight groups for our business model evolution from the perspective of ESG:

1. Achievement of a comfortable and sustainable community life and living
2. Promotion of circular economy and decarbonization through products and stores
3. Deepening of relationship with customers with whom we create new value together
4. Support of strong community resilience against disasters
5. Creation of a workplace where a diverse array of human resources can be active and respecting human rights
6. Construction of supply chain that gives consideration to the environment and society
7. Stronger corporate governance
8. Regional and community development

By engaging in these,
By achieving the creation of value for DCM and for society and the environment, we aim to make contributions to a sustainable society and to improve our corporate value.